Nelson Nguyen

Professor Larry Veres

BUS113, 76009

September 22, 2022



You-Viewpoint (Midterm)

For business, communication is one of the essential factors to bring us particular successes that we want to achieve. Here, communication from the you-viewpoint is one of the practical support tools in the business communication process to build goodwill between a business and its customers. This tool helps us think beyond our own goals to observe and consider the situation from the recipient's perspective, thereby helping us to provide feasible and timely solutions to achieve efficiency for the business.

When I look at the problem here, a customer often pays their account past due in 45-50 days instead of 30 days. The customer also shared how my company's service level had declined and that deliveries and invoicing were a big problem in this situation. To solve the problem, I can start by respecting, listening, and being open to their views, even if I may disagree with some of what they share. I can reach them by finding common ground with my customer or finding a compromise acceptable to both parties. Finding areas that we both agree on can be a starting point for a more productive conversation between my company and the customer. I may consider going with a compromise if I cannot find common ground. In addition, I will also give my point of view when explaining my company's position and why I believe the customer's complaints are unfounded. This might help my customer understand my perspective and potentially resolve the issue.

When writing to someone I don't like when they have unreasonably complained about something, you-viewpoint can help me justify and use it in good business communication. When writing to a customer who has never paid their account on time, I would say that "I understand our invoicing and delivery process has been a problem in the past, but I want to let you know that we are working to improve our service level and we would appreciate your help in resolving this issue. When writing to a customer who complained about something, I would say, "I'm sorry to hear that you are unhappy with our service. I want to understand more of your perspective and see if there's anything we can do to resolve the issue."

Through the problem, I understand that you-viewpoint is one of the critical factors in determining the success or failure of a business. You-viewpoint can demonstrate that I am willing to address the customer's concerns and actively work to find the best solution to the problem. However, I must always be careful and precise in using you-viewpoint to resolve the situation reasonably for both parties, avoid negative reviews and complaints, build goodwill, and can continue to maintain and develop a business when working with customers.

(Hi, this is my essay about you-viewpoint. I want to have an outline for this essay. Can you create that for me? Thank you!)

If you find a better rate on an external 3rd party channel within 24 hours of making a reservation through one of Marriott's direct channels, the Marriott’s Best Rate Guarantee policy comes into effect.

Marriott’s Best Rate Guarantee policy is a commitment to providing the lowest rate possible. If you find a lower rate within 24 hours of booking through one of Marriott’s direct channels, Marriott will match that rate and offer an additional discount of 25%.

This policy applies to any Marriott brand including Ritz-Carlton, St. Regis, Westin, Sheraton, Aloft, and othersYou need to first book your reservation through Marriott’s direct channels like Marriott.com, the Marriott Mobile app, Marriott Bonvoy app, the Marriott Reservation Center, or directly with the hotel.

After that, you should look for lower rates on other third-party websites. If you find a lower rate within 24 hours, contact Marriott’s Customer Care team, and they will match that rate plus an additional discount of 25%.The policy does come with some terms and conditions.

The lower rate you find on the third-party website must be for the same hotel, same room type, same dates, same number of guests, same currency, and with the same booking conditions. It also excludes rates that are only available to members of certain groups or organizations, package rates that include flights, car rentals, and other amenities, and rates that are not available to the general public

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Answer:

they will be underused and learning new interests may become necessary.

Explanation:

Aptitudes usually refer to a person's inborn abilities or talents which include their mental and physical skills.

For example, If Mr. John knows how to sing but finds himself working as an IT specialist for a Security company, there is a high tendency that he will underuse his singing abilities and be more interested in learning IT skills than if he was working for a Radio station.

Answer:

                                               Good state                Bad state

Change in firm value                  42.86%                   -28.57%

Change in equity value              26.69%                   -36.66%

Change in debt value                 68.91%                    -15.54%

Explanation:

The following are given in the question:

Current firm value = $3.5 million

Firm value in good state = $5 million

Firm value in bad state = $2.5 million

Initial debt amount = $0.74 million

Initial equity amount = $2.96 million

Percentage of debt finance = debt to equity ratio = 25%

Percentage of equity finance = 1 - debt to equity ratio = 100% - 25% = 75%

We can therefore calculate as follows:

Percentage change in firm value in good state = [(Firm value in good state - Current firm value) / Current firm value] * 100 = ((5 - 3.5) / 3.5) * 100 = (1.5 / 3.5) * 100 = 42.86%

Percentage change in firm value in bad state = [(Firm value in bad state - Current firm value) / Current firm value] * 100 = ((2.5 - 3.5) / 3.5) * 100 = (-1.00 / 3.5) * 100 = -28.57%

Equity amount in good state = Firm value in good state * Percentage of equity finance = $5 million * 75% = $3.75 million

Percentage change in equity in good state = [(Equity amount in good state - Initial equity amount) / Initial equity amount] * 100 = ((3.75 - 2.96) / 2.96) * 100 = (0.79 / 2.96) * 100 = 26.69%

Equity amount in bad state = Firm value in bad state * Percentage of equity finance = $2.5 million * 75% = $1.875 million

Percentage change in equity in bad state = [(Equity amount in bad state - Initial equity amount) / Initial equity amount] * 100 = ((1.875 - 2.96) / 2.96) * 100 =  (-1.085 / 2.96) * 100 = -36.66%

Debt amount in good state = Firm value in good state * Percentage of debt finance = $5 million * 25% = $1.25 million

Percentage change in debt in good state = [(Debt amount in good state - Initial debt amount) / Initial debt amount] * 100 = ((1.25 - 0.74) / 0.74) * 100 = (0.51 / 0.74) * 100 = 68.91%

Debt amount in bad state = Firm value in bad state * Percentage of debt finance = $2.5 million * 25% = $0.625 million

Percentage change in debt in bad state = [(Debt amount in bad state - Initial debt amount) / Initial debt amount] * 100 = ((0.625 - 0.74) / 0.74) * 100 = (-0.115 / 0.74) * 100 = -15.54%

This news segment demonstrates a decline in both demand and supply in the economy for automobiles.

Demand describes the borrower's desire and intention to purchase a good or service during a specific moment or over an extended period of time. Additionally, consumers must be able to afford the items they desire or need based on their budgeted disposable income.

An increase in total demand occurs when a market has more buyers accessible. For instance, either market size and need for yachts would grow if more individuals can afford them. The market and desire for yachts decline if fewer individuals can afford them.

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Answer:

The office is the brain of a whole organization. The office performs a clerical function such as information collection, recording analyzing, distribution of information and executive function such as planning, policies formulation, organization, decision making etc.

Answer:

14.002

Explanation:

Chief Wearing should adopt a delegative leadership style would be best for this situation as there is a division of work.

  A delegative leadership style known as "laissez-faire" emphasizes delegating initiative to team members. Most people consider this to be one of the least intrusive types of leadership; this means "let them do" in English. As a result, it is regarded as a very hands-off leadership style.

This kind of leader relies on their employees to do their jobs and has trust in them. They don't micromanage and don't get too involved in giving advice or feedback. Delegative leaders, on the other hand, allow employees to use their experience, resources, and creativity to achieve their objectives.

If team members are competent and take responsibility for their work, this strategy for leadership can work. Delegative leadership, on the other hand, has the potential to divide a group and cause disagreements among team members.

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Answer:

Meaning of Office Procedure

Office procedure is a set of rules or policies guiding the operations of an office. Office procedures set the standard for how staff work together in the office.

Explanation:

Answer:

Office procedure is the set of rules regarding the operations in an office.

Answer: D). You should shop around for the best overall deal.

Explanation: It makes the most sense to me and is what I would do compared to the other options. Like I don't think I would go out of state for a loan, and obviously waiting for a long credit history isn't beneficial. You can have good credit without having a long credit history. Borrowing from somewhere near your house only is convenient for travel distance.  Sorry if I'm wrong!!

When applying for a loan, you should shop around for the best overall deal. This means comparing different lenders and loan product. Therefore, the correct answer is D.

This means to find the one that offers the lowest interest rate, the most favorable terms, and the best repayment plan that suits your needs.

A loan is a sum of money that is borrowed and expected to be paid back to the lender with interest over a set period of time. Loans are typically offered by financial institutions such as banks, credit unions, and online lenders,

Therefore, it is recommended to research and compare different loan options to find the best deal that suits your financial situation and needs.

Thus, the ideal selection is option D.

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a) The computation of the single plantwide predetermined overhead rate for Tent Master is $6 per DLH ($252,000/42,000).

b) The computation of the overhead cost per unit for Pup and Pop-up Tents for Tent Master is computed as follows:

                               Pup Tents     Pop-up Tents

Overhead cost     $24 ($6 x 4)    $18 ($6 x 3)

c) The computation of the product cost per unit for Pup and Pop-up Tents is as follows:

Per Unit      Selling     Direct     Direct  Overhead     Product

                    Price   Materials   Labor    per unit    Cost / Unit

Pup tent       $ 78         $ 20      $ 45        $24             $89

Pop-up tent    73             25         30         $18             $73

d) The computation of the gross profit per unit (selling price per unit minus the product cost per unit) of Pup and Pop-up Tents is as follows:

Per Unit      Selling     Direct    Direct  Overhead   Product    Gross Profit

                    Price   Materials  Labor    per unit   Cost / Unit  (Loss) per unit

Pup tent      $ 78       $ 20      $ 45         $24             $89     ($11) ($78 - $89)

Pop-up tent   73          25          30          $18             $73       $0 ($73 - $73)

The determination of the product cost includes the costs of direct materials, direct labor, and overhead.  The overhead cost is allocated to each unit based on a predetermined overhead rate (budgeted overheads/budgeted usage) or using an activity-based costing technique.

Budgeted overhead costs = $252,000

Budgeted direct labor hours = 42,000

Tent Master produces Pup tents and Pop-up tents. The company budgets $252,000 of overhead cost and 42,000 direct labor hours. Additional information follows:

Per Unit      Selling Price  Direct Materials  Direct Labor  DL Hours

Pup tent          $ 78                   $ 20                   $ 45            4

Pop-up tent       73                       25                      30            3

1. Compute a single plantwide overhead rate assuming the company allocates overhead costs based on 42,000 direct labor hours.

2. Pup tents use 4 direct labor hours (DLH) per unit and Pop-up tents use 3 direct labor hours per unit. Compute the overhead cost per unit for each product.

3. Compute the product cost per unit for each product.

4. For each product, compute the gross profit per unit (selling price per unit minus the product cost per unit).

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Structure and culture are among the primary internal considerations for a strategic plan. The importance of structure and culture cannot be undermined, as they both play an important role in the success of a company's strategic plan. Although there are other factors that may contribute to the success of a strategic plan, structure and culture are vital. They can be used to leverage the strengths of an organization to achieve its goals.

Structure refers to how an organization is organized and the interrelationships between different departments. A company's structure determines how information flows within the organization, and how employees interact with one another.

An effective structure enables employees to work together efficiently, leading to a higher level of productivity.

Culture refers to the set of values, beliefs, and attitudes that guide the behavior of an organization's members. A positive culture promotes employee engagement, which is essential for achieving an organization's goals.

A company's culture can influence how it deals with problems, how employees communicate with each other, and how they make decisions, among other things.

In conclusion, structure and culture are essential components of an organization's strategic plan.

By investing in a positive culture and a well-defined structure, companies can increase employee engagement, productivity, and ultimately, achieve their goals.

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Add your dividends paid to the repurchase of debt and equity to determine your cash flow from financing activities. Next, deduct the sum from cash inflows from issuing equity or debt to arrive at your cash flow from financing activities. Likewise, a cash flow statement contains these.

The cash flow statement of a business shows the cash flow from investments. Any inflows or outflows of money from long-term investments made by a company are included in cash flow from investing activities. The amount of cash and cash equivalents entering and leaving a company is shown on the cash flow statement.

A company's cash flow statement includes a section called cash flow from financing activities (CFF), which details the net cash flows used to finance the business. Transactions involving equity, debt, and dividends are all examples of financing activities.

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Credit for Paid-In Capital, in Surplus of Stated Worth for $450, $50 toward Common Stock, and $500 toward Cash.

A form of business equity and a kind of security is common stock. Within the borders of the United States, the words vote share and common share are widely used. In the UK as well as other Commonwealth nations, they are referred to as share capital or ordinary shares. A investor holds 1% of the company if they hold shares of a company of the ordinary stock. This investor will receive $100 (1,000 units X $0.10) in dividends if the company declares a $0.10 per share dividend.

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To succeed in landing the job you want, you need to take the following steps:

Step 1: Identify the job that you want Before you start applying for jobs, you need to know what job you want. Identify the job position and the industry that you want to work in. Make a list of the companies that you would like to work for. Doing research about the company and job position is necessary to be able to tailor your resume and cover letter to match their requirements.

Step 2: Update your resume and cover letterThe resume and cover letter are two important tools in the job search process. It’s essential to keep them updated. It is essential to tailor the resume and cover letter for the job position you want. Be specific about the skills and experience that match the job description.

Step 3: NetworkIt’s important to network and make connections with people who work in your industry of interest. Networking could be done through LinkedIn, attending job fairs, or joining clubs or organizations that are related to your industry of interest.

Step 4: Job search engines and recruitment agencies Job search engines and recruitment agencies are excellent resources to help you find jobs in your industry of interest. Some of the popular job search engines are Indeed, Monster, and Glassdoor. Recruitment agencies are also helpful in finding jobs and have a database of available job positions.

Step 5: Prepare for the interview Once you land the job interview, it’s important to prepare and research the company and the job position. Prepare answers to common interview questions. Dress professionally and be on time. Show your enthusiasm and interest in the job position. Be confident and be yourself.

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Managing an integrated supply chain is compared to managing a complex network of suppliers, manufacturers, distributors, retailers, and customers who are all involved in the production and delivery of goods and services to the end-consumer. It involves coordinating and optimizing the flow of materials, information, and finances across the entire supply chain to ensure that products are produced and delivered in a timely, efficient, and cost-effective manner.

Compared to traditional supply chain management, integrated supply chain management takes a more holistic approach by considering all aspects of the supply chain and seeking to optimize the entire system rather than just individual components. This often requires close collaboration and communication among all members of the supply chain and the use of technology and data analysis to ensure that all aspects of the supply chain are working together effectively.

Step 1: Identify the Need for a Policy.

Step 2: Determine Policy Content.

Step 3: Obtain Stakeholder Support.

Step 4: Communicate with Employees.

Step 5: Update and Revise the Policy.

Answer:

D. It makes all citizens pay the same percentage of their income in

taxes.

Explanation:

A proportional tax system imposes the same tax rate for all individuals regardless of the level of income. For example, if the tax rate is set at 5%, all taxpayers will be taxed at that rate. A person earning $10,000 will pay $500 (5% of 10,000) while the one earning $100,000 ( 5% of 5000)will pay $5,000.

A proportion tax system is also known as the Flat rate system. It is easy to compute and implement. The propositional tax system may appear to be fair because it treats all taxpayers equally and encourages people to earn more. However, it places a heavy tax burden on low-income earners.

Based on the information, the condition that would allow him to work on the firm's audit of ABC is  His loan is not material to his net worth. Thus the correct option is D.

Bob Martino would need permission from ABC management in order to participate in the corporate audit of ABC Co., a financial institution.

Bob Martino would need permission to refrain from using any private information gained from the credit union audit for his or her own benefit in order to qualify for the exemption.

The auditing company would need to determine whether his loan is material to his net worth in order to make sure he is not swayed by his own financial interests.

Therefore, option D is appropriate.

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Answer:

See below

Explanation:

Renter's insurance

Your stereo and computer are stolen from your apartment.  Renters insurance provides coverage for policyholder's properties other than their dwelling place.

Liability coverage

You cause an accident that damages someone else's car. It protects against claims arising from damages to other people or their properties.

Health insurance

You go to the emergency room after a car accident. Offers insurance coverage for medical bills incurred by the policyholder or their dependents.

Disability Insurance

You have to take a month off from work because of a broken leg. Provides protection against loss of income as a result of serious bodily injuries to the policyholder.

When trying to decide the major you want in your college years, you should go about the decision by selecting the best option.

To decide your college major, you need to apply the steps in the Decision - making process which are:

The first step would be to define the problem which is that you need to pick a college major that fit into your plans for life and that you would actually be interested in.

Then, you need to gather information of the various majors available. This is an exhausting step because you'll have to talk to your family and friends, attend college preparation fairs, talk to your guidance counselor, do research online etc.

Once you find out different majors, you then need to evaluate the information that you have to see how they fit into your plans. From this evaluation, you then select the best major for you or at least have a shortlist of 3 courses. Then take action by applying to colleges with these majors in mind.

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Answer:

$120.62

ExplanationExplanation:

6.52*18.5=120.62

The  amount of property taxes that a person owes determined as the local government levies property taxes based on the value of real estate that a person owns. Option D.

Immovable property, such as land and buildings, as well as tangible personal property that is mobile, such as machinery and equipment, are the main subjects of a property tax. Property taxes, which go toward paying for roads, schools, police, and other services, are the single greatest source of state and local income in the United States.

Property taxes are yearly levies on real estate. It is typically a local tax, though not necessarily. It is frequently based on the idea of market worth. The tax base may consist of solely land, only buildings, or other combinations of these elements.

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A real world example of shadow pricing would be in a case where a manufacturer produces two product A and B with 2 input such as raw materials and labor.

Two products (A & B) are produced through the use of two primary resources: labor & raw materials. To produce one unit of product A, we require roughly an hour's worth (60 minutes) of work time from our available pool.

Also, approximately two pounds worth of our current stockpile must be incorporated into each instance as well. Comparatively speaking, producing one unit from group B takes almost three times that much effort (3 hours' time), but only requires about half as much by weight (a single pound).

Our maximum allowance stands at exactly 60 work-hours across all levels plus another hundred pounds maximum in terms concerning these earthly elements - with that established pricing amounts to a flat rate where five dollars buys us one metric pound whereas ten dollars goes towards hourly wages; so what is their shadow price?

When dealing with limited input availability, the optimal allocation of resources and production process optimization can be achieved using shadow prices. In this regard, it has been determined that labor's shadow price stands at $10 per hour while the shadow price for raw materials is set at $5 per pound.

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Mice that live in rocks with similar colors often have pale coloration. However, communities of dark (melanic) mice have been seen on dark lava, and they are protected from avian and animal predators by their camouflage coloring.

Why do some mice have light fur while others have dark fur?

Several genes influence fur color (4:29). Most of the genes are similar, however one gene distinguishes between dark and light rock pocket mice (Mc1r; 4:55). Data from Data Set 2 show that a mouse's MC1R genotype affects the shade of its fur. Mice with two copies of allele 2 have the darkest fur.

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Direct labour and productive labour are the terms used to describe the workers who actually handle and process the various materials, either directly or with the help of machines.

Direct labour costs are a part of the wage bill or payroll that can be specifically and consistently linked to or allocated to the production of a commodity, a particular work order, or the provision of a service. The salaries and wages given to workers who are directly involved in the production of a particular good or in rendering a service are referred to as direct labour.

Regular working hours, overtime hours, associated payroll taxes, social welfare, Medicare, unemployment, worker's benefits, retirement plan contributions, medical coverage, and other expenses are all considered to be direct labour costs.

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Answer:

Emotional intelligence means being self-motivated

Self-motivation relates to internal drive. Emotionally intelligent individuals understand the deeper meaning of their goals and the self-motivation skills required to achieve them.

Answer:

The results show that emotional intelligence is positively related to positive emotions and negatively related to negative emotions. Positive emotions positively predict both self-motivation towards physical education classes and resilience. Resilience positively predicts self-motivation.

Traditional marketing revolves around the 4 Ps, which are Product, Price, Place, and Promotion.

These elements form the foundation of a marketing strategy for businesses.

Product: Refers to the goods or services that a company offers to its customers. It involves defining the features, design, and quality of the product.

Price: Involves determining the cost of the product or service and finding the right pricing strategy that aligns with customer expectations and market conditions.

Place: Focuses on selecting the distribution channels and locations where the product will be available for customers to purchase. It includes decisions related to retail outlets, online platforms, or direct sales.

Promotion: Involves the activities undertaken to promote and create awareness about the product. It includes advertising, public relations, sales promotions, and other marketing communication strategies.

These 4 Ps provide a framework for businesses to analyze and optimize their marketing efforts to meet customer needs, increase sales, and achieve overall business objectives.

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