a commitment to customer service excellence means the customer is always right.True or False
Answers
A commitment to customer service excellence means that the customer is always right. A company that values its customers and their satisfaction is committed to providing the best possible service.
Companies that prioritize customer service understand that their success depends on happy customers, and they work hard to earn and maintain their trust. Customer service is critical for business success, and a commitment to excellence in customer service means always putting the customer first. This means that the customer is always right. A company that values its customers must listen to their concerns and respond to them promptly and respectfully.
They must communicate clearly and honestly about the products or services they offer and any issues that may arise. They must also be willing to go the extra mile to ensure customer satisfaction, even if it means going beyond what is required by law or industry standards. A commitment to customer service excellence requires a focus on continuous improvement, as companies must continually adapt to changing customer needs and expectations to remain competitive. Ultimately, companies that prioritize customer service are more likely to succeed in the long run, as they build a loyal customer base that is willing to recommend them to others.
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Related Questions
The invention of the flying shuttle and the spinning jenny helped fuel the Industrial Revolution by making it possible for one person to do the work of many.
True
False
Subject: Career success skills
Answers
In two or three sentences, explain why real GDP per capita does not reflect the actual distribution of wealth.
Answers
Answer:
Real GDP per capita shows the level of output in a country divided equally by the number of people living in a country. But, in reality, output may not be distributed equally among everyone in the country.
Explanation:
Which statement best summarizes the law of demand ?
A. Sellers only supply goods that are in high demand from buyers.
B. Buyers are more likely to buy a products that is supplied in large quantities.
C. Sellers can easily substitute a product in high demand with another product.
S. Buyers are more interested in purchasing products as those products decline in price.
Thank you :)
Answers
Buyers are more likely to buy a product that is supplied in large quantities.
What is the law of demand?The law of demand states that the quantity purchased varies inversely with the price. In other phrases, the better the rate, the lower the quantity demanded.
What are the types of demand?Individual and Market DemandOrganization and Industry DemandAutonomous and Derived DemandDemand for Perishable and Durable GoodsShort-term and Long-term DemandLearn more about the law of demand here https://brainly.com/question/24019366
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What could be the consequence if you did not correctly follow your workplace's policies and procedures in the following areas? Provide one consequence for each."
Answers
Consequences of not following workplace policies and procedures:
1. Inefficiency and decreased productivity.
2. Increased risk of accidents, errors, and legal consequences.
3. and strained work relationships.
4. Non-compliance with industry regulations and potential financial penalties.
Not following workplace policies and procedures can lead to inefficiency and decreased productivity. When employees don't adhere to established guidelines, it can result in confusion, wasted time, and a lack of coordination within the organization.
Furthermore, disregarding policies and procedures increases the risk of accidents, errors, and legal consequences. These could range from workplace injuries due to safety lapses to violations of industry regulations, leading to penalties or lawsuits.
Another consequence is the potential damage to the company's reputation and strained work relationships. Failing to follow established protocols can create a negative perception among clients, partners, and colleagues, impacting trust and credibility.
Lastly, non-compliance with industry regulations can result in financial penalties. Depending on the nature of the violation and applicable laws, organizations may face fines, lawsuits, or even suspension of operations.
It is crucial for employees to understand and adhere to workplace policies and procedures to maintain a safe, efficient, and reputable work environment.
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Why is it important to be flexible and patient when exhibiting sensitivity?
Answers
it is important to be flexible and patient when exhibiting sensitivity because we define ethnocentrism as an attitude or view that analyzes the world according to the parameters of our own culture.
What is Ethnocentrism?Ethnocentrism in social technological know-how and anthropology—in addition to in colloquial English discourse—way to use one's personal way of life or ethnicity as a body of connection with deciding different cultures, practices, behaviors, beliefs, and humans, rather than the use of the requirements of the specific way of life involved. Since this judgment is frequently bad, a few humans additionally use the time period to consult the perception that one's way of life is advanced to, or extra accurate or ordinary than, all others—mainly concerning the differences that outline every ethnicity's cultural identity, along with language, behavior, customs, and religion.[1] In not unusual place usage, it is able to additionally truly suggest any culturally biased judgment. For example, ethnocentrism may be visible withinside the not unusual place portrayals of the Global South and the Global North.Ethnocentrism is now and again associated with racism, stereotyping, discrimination, or xenophobia. However, the time period of "ethnocentrism" does now no longer always contain a bad view of others' race or implies a bad connotation.[3] The contrary of ethnocentrism is cultural relativism, a guiding philosophy declaring the satisfactory manner to recognize a distinct way of life is thru their angle as opposed to judging them from the subjective viewpoints formed through one's personal cultural requirements.Thus, It often includes the belief that one's ethnic group is most important, or that some or all aspects of our culture are superior to those of others.
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The debit balance in a nominal account shows:
a) Gains b) Expenses
c) Assets d) None of the above
(answer the above question correctly)
Answers
why is freshness of ingredients important in salad preparation
Answers
The fresher the ingredients of the salad the better and more authentic the taste of the ingredients. This is because fresh ingredients provide the most flavour compared to ingredients contained with preservatives.
Fresh ingredients are also better for your health. Because there aren’t any preservatives and extra chemicals and oils, it fulfills the purpose of the salad.
Although fresh ingredients may not be cheap to buy, in the long run it will be better for you body because it won’t be filled with processed foods. Instead it will be filled with fresh ingredients that are beneficial to your health.
The public will have less influence on policy issues that are more complicated, such as taxation or foreign policy regarding trade and tariffs.a. Trueb. False
Answers
It is accurate to say that the public will have less sway over more complex policy matters like taxation or international trade and tariff policies.
Which statement about tariffs is accurate?Response and justification It is accurate to say that countries impose export taxes when they think the price of an export is too low. Export tariffs are imposed when a country wants to limit the sale of commodities made domestically abroad.
What impact does trade policy have on global trade?Trade policies may focus on preserving intellectual property, establishing norms that encourage collaboration and lower trade barriers, or they may address other importing and exporting-related issues like jobs, tariffs, or foreign retaliation.
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The new boss gave workers better family leave, vacation, and sick leave policies. She is probably:
A. task-oriented.
B. narcissistic.
C. toxic.
D. relationship-oriented.
Answers
Answer:
Relation Oriented? its not A, B, or C...
Explanation:
Answer:
D. Relationship Oriented!
Explanation:
I just took the test!
Which of the following is the least profitable investment for a candy shop that earns $1 revenue per pound of candy? (5 points) Group of answer choices Worker at $10 per hour, producing eight pounds of candy per hour Worker at $12 per hour, producing 16 pounds of candy per hour Machine with $5 per hour operating cost, producing 10 pounds of candy per hour Machine with $8 per hour operating cost, producing 14 pounds of candy per hour
Answers
Answer:
d
Explanation:
it was on the test really simple
Answer:
Worker at 10 dollars per hour, producing 8 pounds of candy
Explanation:
Got it right on the test
This jacket is so thin. It can't possibly keep out the rain."(Use the boomerang method.)
Answers
Answer:
The jacket is thin because it uses a fiber called thinsulate that enables it to have the lightest weight but is also the warmest.
Explanation:
In general marketing, the boomerang method refers to the 'reconstruction' of the customer's objection into the main reason for buying. In other words, using the same excuse that a customer has about a product to entice him/her to buy that product by reframing it as a selling point is known as the boomerang method.
In the given scenario, the customer's objection is about the thinness of the jacket can be used as a selling point by the salesman by stating that the lightness of the jacket is what makes it a good product. So, if the seller tells the customer "the jacket is thin because it uses a fiber called Thinsulate that makes it thin but also warm", then that will make it an interesting and important factor for the customer to like the product more.
What is dependability?
Dependability is doing everything that is assigned to me.
Dependability is trying to be useful.
Dependability is working through difficulty.
Dependability is fulfilling commitments even in the face of difficulty.
Answers
Which type of data does your company collect from customers or potential customers?
A.
Positioning data
B.
Market share data
C.
Primary data
D.
Secondary dat
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(The answer!! :)) Select the examples that best demonstrate likely tasks for Energy Transmission workers. Check all that apply.
a. Rosalee responds quickly to fix electrical wires in emergencies.
b. Grover loads coal into carts and containers in a mine.
c. Shawn inspects oil pipeline equipment.
d. Constance designs methods for drilling to reach an underground deposit of natural gas.
e. Jack visits customers’ homes to explain the heating and electrical systems his company will install.
f. Mae follows safety instructions carefully.
-----------
Answers:
a. Rosalee responds quickly to fix electrical wires in emergencies.
c. Shawn inspects oil pipeline equipment.
f. Mae follows safety instructions carefully.
Answers
Answer:
Rosalee responds quickly to fix electrical wires in emergencies.
Shawn inspects oil pipeline equipment.
Mae follows safety instructions carefully.
The examples that best demonstrate the likely tasks for Energy Transmission workers include "Rosalee responds quickly to fix electrical wires in emergencies."
Other examples that best demonstrate the likely tasks for Energy Transmission workers include the following:
Shawn inspects oil pipeline equipment.Mae follows safety instructions carefully.This is because Energy Transmission is a form of energy transfer from the point of the energy generation process to the point of the energy distribution process.
It usually involves the flow of energy generated from coal, the hydro, nuclear, wind, and solar through power grids.
Hence, in this case, it is concluded that the correct answer is options A, C, and F.
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Why do many people object to globalization?
Answers
Answer:
People opposing globalization believe that international agreements and global financial institutions, such as the International Monetary Fund (IMF) and the World Trade Organization, undermine local decision-making.
Explanation:
Which step directly follows "loss of jobs” in the stagflation cycle?
Answers
Answer:
fewer items produced
Explanation:
Answer:
D
Explanation:
You
decide to buy 1 000 of two year CD (certificate of
deposit) University Credit Union offers 7 interest per year
Mercantile Bank says that you can get 1 180 after two years
Who offers a better deal?
You can compare the future value or the interest rate
Answers
Comparing the future values of both CDs, we see that Mercantile Bank CD offers a better deal as it has a future value of $2180, which is higher than University Credit Union CD's future value of $1149.16.
To compare the better deal between two-year CD (certificate of deposit) University Credit Union and Mercantile Bank that offers 7% interest per year, we need to compare their future values after two years.
The formula to calculate the future value of a CD with compounded interest is given by: FV = P × (1 + r/n)\(x^{2}\)(n*t)
Where, FV is the future value of the CD,
P is the principal amount invested,
r is the annual interest rate in decimal,
n is the number of times the interest is compounded in a year,
t is the number of years of investment in this case, we have invested $1000 in both University Credit Union and Mercantile Bank CDs, and both have a two-year investment term. So, t = 2 years.
Calculating the future value of University Credit Union CD: FV = P × (1 + r/n)\(x^{2}\)(n*t)FV = 1000 × (1 + 0.07/1)\(x^{2}\)(1*2)FV = $1149.16
Calculating the future value of Mercantile Bank CD: FV = P × (1 + r/n)^(n*t)FV = 1000 + 1180 = $2180
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Suppose that when the price of laundry detergent decreases from $4. 10 to $3. 50, quantity supplied decreases from 260 to 180.
Using the mid-point elasticity approach, calculate price elasticity of supply
Answers
The price elasticity of supply, calculated using the mid-point elasticity approach, for the given change in price from $4.10 to $3.50, resulting in a decrease in quantity supplied from 260 to 180, is approximately 0.81.
The mid-point elasticity formula is given by:
Elasticity = ((Q2 - Q1) / ((Q1 + Q2) / 2)) / ((P2 - P1) / ((P1 + P2) / 2))
Substituting the given values into the formula, we get:
Elasticity = ((180 - 260) / ((260 + 180) / 2)) / (($3.50 - $4.10) / (($4.10 + $3.50) / 2))
= (-80 / (440 / 2)) / (-0.60 / (7.60 / 2))
= (-80 / 220) / (-0.60 / 3.80)
≈ 0.81
Therefore, the price elasticity of supply is approximately 0.81. This value indicates that the supply of laundry detergent is relatively inelastic, meaning that a change in price does not have a proportionately large effect on the quantity supplied.
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To calculate profit, you __________. Choose the answer.
A.) subtract the costs from the revenue
B.) add up the revenue
C.) add up the revenue and the costs
Answers
To calculate profit, a person must subtract the costs from the revenue. Option A is correct.
What is the profit?Profit is defined as the financial advantage obtained when the income generated by a commercial activity exceeds the expenses, costs, and taxes associated with the activity in question. To determine profit, subtract the costs from the revenue.
Profit is the money left over after deducting company expenditures. Profit is classified into three types: gross profit, operational profit, and net profit. The gross profit is the highest. It demonstrates how much money was left over after paying for the products and services offered.
Therefore, option A is correct.
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you offer an extended warranty for your product that is purchased by a few customers. if the product typically fails 2% of the time, the claim rate will exceed 2% of warranty purchasers because
Answers
The claim rate exceeding 2% of warranty purchasers is a prediction based on the fact that only a fraction of customers purchased the extended warranty, and those who did are more likely to use it in case of product failure.
Typically, not all customers will opt for an extended warranty, which means that the warranty purchasers represent a smaller subset of the total customer base.
This smaller group may be more likely to experience product failures, which may increase the likelihood that they will submit warranty claims.
Moreover, customers who choose to purchase an extended warranty are often more concerned about the reliability of the product they are buying. As a result, they may be more likely to use the warranty if something goes wrong.
Additionally, the cost of the extended warranty may incentivize customers to make use of it to get their money's worth.
Therefore, based on these factors, it is reasonable to predict that the claim rate among warranty purchasers will be higher than the 2% threshold.
This is an important consideration for companies that offer extended warranties, as they need to ensure that they have adequate reserves to cover the costs of warranty claims.
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Complete question:
You offer an extended warranty for your product that is purchased by a few customers. If the product typically fails 2% of the time, the claim rate will exceed 2% of warranty purchasers because:
(a) adverse selection will lead those who are more reckless to purchase the warranty
(b) moral hazard will lead those who purchase to be more reckless
(c) you systematically underestimate product failure rates
(d) Both A&B
How would your life be affected by having to buy products manufactured by a monopoly?
Answers
Answer:
no industry competition
Explanation:, a monopoly's price is the market price and demand is market demand. Even at high prices, customers will not be able to substitute the good or service with a more affordable alternative. As the sole supplier, a monopoly can also refuse to serve customers.
Quentin manages a personal care company that focuses on shampoo, conditioner, and body wash. One of his roles is structuring the company's resources and activities to accomplish its objectives efficiently and effectively. What management function does this example pertain to?
Answers
The management function that structures the resources and activities to accomplish its objectives efficiently and effectively is known as Organizing.
What is Organizing in management?An Organizing function means a management function that assembles people, organizes resources and distributes the planned work necessary to carry out the managers plan.
In conclusion, the organizing function is very important because its ensures an effective role-job-fit for every employee in the organization.
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A business user needs to get notified when the unattended bot finishes running. what is the best action to meet the request?
Answers
The best action to meet the request by the business user that wants to get notified when the unattended bot finishes running is to Allocates users' the unattended bot runner device license
What is a Business?This refers to the act of buying and selling goods and services with the sole aim of making a profit.
Hence, we can see that The best action to meet the request by the business user that wants to get notified when the unattended bot finishes running is to Allocates users' the unattended bot runner device license
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How much will we end up buying?
Answers
The XYZ stock is currently traded at $20 per share. Suppose you have $10,000 cash available, how many shares of XYZ stock can you buy if you borrow the maximum amount from the broker under the above margin requirements? Suppose that you purchased the maximum amount of XYZ stock that you are allowed to in question 7. What is the lowest price that XYZ can reach one year from now so that your margin is still above the required maintenance margin? Round to the nearest cent.
Answers
You can buy 833 shares of XYZ stock. The lowest price that XYZ can reach one year from now so that your margin is still above the required maintenance margin is $0.01 (rounded to the nearest cent).
Stock is currently traded at $20 per share and you have $10,000 cash available.
What is the maximum amount of XYZ stock you can buy?Margin requirement = 60%
Therefore, you can borrow the remaining 40% of the price of the stock from the broker to purchase more shares.
To find how many shares of XYZ stock you can buy, let's first find the total cost of purchasing it.
Number of shares of XYZ stock you can buy = [(Amount available for investment) + (Amount borrowed)] / Price per share
Amount available for investment = $10,000
Amount borrowed = 40% of total cost = 0.40 × (Price per share × Number of shares)
Total cost = (Amount available for investment) + (Amount borrowed)
Price per share = $20 per share
Number of shares = ?
We can plug in the given data to the formula above:
$(10,000 + 0.4(20 × n))/20 = n$
Simplifying this equation:$(10,000 + 8n)/20 = n$
Multiplying both sides by 20: $10,000 + 8n = 20n$
Subtracting 8n from both sides: $10,000 = 12n$
Dividing both sides by 12, we get: $n ≈ 833$
So, you can buy 833 shares of XYZ stock. Now let's move to the next part.
Suppose you purchased the maximum amount of XYZ stock that you are allowed to in question 7.
What is the lowest price that XYZ can reach one year from now so that your margin is still above the required maintenance margin?We can use the formula for Maintenance Margin: 35% (in this case) × (Price per share - Loan value per share) / Price per share
Margin call = (Amount borrowed) – (Market value of stock)
Suppose the lowest price that XYZ can reach one year from now be P, and the current price per share is $20 per share.
The market value of the stock will be P × 833 = 833P
The loan value per share is (1 – Margin requirement) × P = 0.4P
The amount borrowed will be (0.4P) × 833 = 333.2P
When the margin call occurs, you will receive a margin call of:
0.35 × (P - 0.4P) / P × 833 = 0.35 × 0.6 / P × 833 = 0.21 / P × 833
This margin call must be less than or equal to the amount you borrowed:0.21 / P × 833 ≤ 333.2P
Simplifying this inequality:
0.000252 / P ≤ 333.2P
Dividing both sides by P:0.000252 ≤ 333.2P²Solving for P, we get:P = √(0.000252 / 333.2) ≈ $0.006
So, the lowest price that XYZ can reach one year from now so that your margin is still above the required maintenance margin is $0.01 (rounded to the nearest cent).
You can buy 833 shares of XYZ stock. Suppose the lowest price that XYZ can reach one year from now be P, and the current price per share is $20 per share. The market value of the stock will be P × 833 = 833P. The loan value per share is (1 – Margin requirement) × P = 0.4P. The amount borrowed will be (0.4P) × 833 = 333.2P. When the margin call occurs, you will receive a margin call of: 0.21 / P × 833. This margin call must be less than or equal to the amount you borrowed: 0.21 / P × 833 ≤ 333.2P. Solving for P, we get: P = √(0.000252 / 333.2) ≈ $0.006. Hence, the lowest price that XYZ can reach one year from now so that your margin is still above the required maintenance margin is $0.01 (rounded to the nearest cent).
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Falls struck by object caught in or between and electrocution are referred to by osha as:.
Answers
Falls struck by object caught in or between and electrocution are referred to by OSHA (Occupational Safety and Health Administration) as **"Fatal Four"** in the construction industry.
The "Fatal Four" represents the top four leading causes of fatalities in the construction industry, as identified by OSHA. These four hazards include falls, being struck by objects, being caught in or between objects, and electrocution. OSHA has identified these hazards as significant risks in construction work and has implemented regulations and guidelines to mitigate these dangers and improve safety on construction sites.
By categorizing these hazards as the "Fatal Four," OSHA aims to raise awareness and promote proactive measures to prevent accidents and injuries in the construction industry. It highlights the importance of implementing appropriate safety measures, training workers, and adhering to safety guidelines to reduce the occurrence of these fatal incidents.
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The terms 'Falls', 'Struck by object', 'Caught in/between' and 'Electrocution' are the 'Fatal Four' key causes of fatal injuries according to OSHA. Safety measures and devices are used to prevent these incidents, which involve shock and thermal hazards in the case of electrocution.
Explanation:The terms 'Falls,' 'Struck by object,' 'Caught in/between,' and 'Electrocution' refer to four of the leading causes of fatal injuries in the workplace, as categorized by the Occupational Safety and Health Administration (OSHA). These incidents are collectively known as the 'Fatal Four.' Falls relate to incidents where a person falls from a height, often from ladders, roofs or scaffolding. 'Struck by object' refers to cases where a worker is hit by equipment or a falling object. The 'Caught in/between' category includes incidents where workers are caught in machinery or crushed between objects or equipment. 'Electrocution' refers to electric shock incidents. It involves a shock hazard, where current passes through a person, and a thermal hazard, where excessive electric current causes harmful thermal effects, potentially causing a fire. Electrical safety measures and devices come into use to prevent these hazards.
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Which of the following is NOT an example of a job skill?
A. attending work every day
B. being good with computers
C. being creative
D. working well in groups
Answers
Answer:
attending work everyday
Explanation:
Its not a skill its a priority.
Some examples of a job skill are being good with computers, being creative or working well with a team but attending work every day is not a skill. Therefore a is correct here.
Why do job skills matter?Job skills are important because they are those collections of skills that can help a person to complete a work. There are various kinds of work skills such as workplace skills, technical skills, transferable skills etc.
Workplace skills are those personal skills that ensure that we do our job well, for instance, teamwork. Technical skills are those skills that are required for a specific job such as coding. And transferable skills are those skills which we take from one job to another.
Some of the skills required are communication, change management, professional development, storytelling, planning, influencing, decision-making, problem-solving, and human resources.
Job seekers should always be ready to learn new skills because employers prefer such employees.
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A cash flow statement can help you develop and determine budget categories.
a. True
O b. False
Answers
which of the following investment ratios is the acquisition price divided by the effective gross income?
Answers
The investment ratio that involves dividing the acquisition price by the effective gross income is called the "gross rent multiplier". This ratio is calculated by dividing the property's purchase price by its annual gross rental income. In other words, it is a measure of how many years it would take for the property's rental income to pay back the purchase price. This ratio is typically used by real estate investors as a quick way to assess the potential profitability of a property. I hope this answer helps and meets the criteria of a three-paragraph response.
In simple terms, the GRM measures how many years it would take for the property's effective gross income to equal its purchase price, assuming no changes in income or expenses. A lower GRM generally indicates a more favorable investment, as it implies a quicker return on investment.
To summarize, the Gross Rent Multiplier (GRM) is the investment ratio that involves dividing the acquisition price by the effective gross income. It is a valuable tool for evaluating the profitability and attractiveness of different investment properties.
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OJT is best for large groups.
True
False
Answers
I think this is right