Assume that you are a human resource manager of a 5-star international resort chain operating in
a South Pacific country. Your resort CEO recently assigns you to hire one hundred housekeepers
and waiters for your chain of hotels. Besides personality tests, discuss three other selection
measures you could use to select your targeted employees. Justify your choices with relevant
examples
Answers
Answer:
1. Language Skills
2. Specialization
3. Customer relationship skills
Explanation:
It is very important to note that South Pacific countries are home to many tourist, therefore the employees selected if able to speak various languages would be an added competitive advantage for the Hotel.
Also, employees with vast experience in their area of specialization is another factor that should be considered because it is serves as key to getting repeat service purchases in the hospitality industry.
Furthermore, the ability of employees to remain calm even to an irate customer shows a high level of good customer relationship. However, lack of this skill would result in potential loses for the hotel as a result of bad customer rating.
Related Questions
Why does the bank generally print the address of the check writer on the upper left-hand corner of the check?
Maria V. Bowen’s Check for $42.92 is dated March 6, 2019. Pay to the order of Credit Card Company.
A. To prevent people from bouncing a check (i.e., a NSF transaction)
B. To contact the check writer if a check bounces.
C. To advertise its products on the front of a check.
D. To prevent people from stealing checks.
Answers
To contact the check writer if a check bounces the bank generally print the address of the check writer on the upper left-hand corner of the check.
Option B is correct
The bank generally prints the address of the check writer on the upper left-hand corner of the check to be able to contact the check writer if a check bounces or is returned due to non-sufficient funds (NSF). By having the check writer's address on the check, the bank can contact the check writer to inform them that the check bounced and to try to resolve the issue.
This also helps the bank to verify the identity of the check writer and to prevent check fraud.
Option B is correct
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Illumination Corporation operates one central plant that has two divisions, the Flashlight Division and the Night Light Division. The following data apply to the coming budget year: Budgeted costs of operating the plant for 2000 to 3000 hours: Fixed operating costs per year $480,000 Variable operating costs $800 per hour Budgeted long-run usage per year: Flashlight Division 1500 hours Night Light Division 700 hours Practical capacity 3000 hours Assume that practical capacity is used to calculate the allocation rates. Actual usage for the year by the Flashlight Division was 1400 hours and by the Night Light Division was 600 hours. If a single-rate cost-allocation method is used, what amount of operating costs will be allocated to the Night Light Division
Answers
Answer:
Allocated operating costs= $576,000
Explanation:
First, we need to calculate the predetermined operating costs allocation rate:
Predetermined operating costs allocation rate= total estimated operating costs for the period/ total amount of allocation base
Predetermined operating costs allocation rate= (480,000 / 3,000) + 800
Predetermined operating costs allocation rate= $960 per hour
Now, we can allocate overhead to Night Light Division:
Allocated operating costs= Predetermined operating costs allocation rate* Actual amount of allocation base
Allocated operating costs= 960*600
Allocated operating costs= $576,000
Once you have explained how Emma is currently applying the five Ps to the products R&CC sells, identify at least one new way that each of the five Ps could be improved. When making your recommendations, be as specific as possible so that she can execute some of your ideas immediately.
Answers
The five Ps of marketing and potential applications Products should meet criteria, prices should be reasonable, staff should be informed, and promotional strategies should successfully communicate
The five Ps of marketing are described in detail, along with potential applications. Emma needs to make sure that the products from R&CC meet the criteria for Pricing should be comparable with those made available by rival merchants while still allowing for a profit margin. Along with making sure that their products are available to customers and that they have a promotional strategy that effectively communicates, Emma needs to make sure that R&CC's staff is knowledgeable, friendly, and offers good customer service.
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one argument in favor of labor unions is that they
Answers
The fact that union members often make more money than nonmembers is one argument in support of labor unions.
What is an example of labor?This effort that people put forth to produce goods and services is referred to as labor. Both the engineer who created the bus that delivers you to school and the waiter that brings you food at a nearby restaurant are examples of labor resources.
What is another term of labor?Work, grind, toil, struggle, and drudgery are a few popular synonyms for labor. While all of these terms refer to "action involving work or exertion," the term "labor" refers to employment that requires significant and frequently taxing physical or mental effort. The party's name, "Labor," did not have a regular spelling at first.
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A customer calls in to purchase a product, and you go through the first offer to try and up-sell. The customer tells you that if you try and sell them anything else besides the product they called about, they will hang up without it. There is still one more offer you are supposed to pitch.
Answers
Cross- selling is the best option you can apply in this scenario, in which you give the consumer a product that is in line with their needs, and then go for pitch of further products.
According to the question, when a consumer calls to order a product, you try to upsell by going through the initial offer. The client informs you that they will end the conversation if you try to sell them anything else but the goods they phoned about, this is the wrong way to go about it.
The right way-
Give him the merchandise when the consumer calls and requests it specifically. After presenting the goods, you utilize cross-selling to promote further products.
Hence, cross- selling can be utilized to pitch one more offer you are supposed to pitch.
What's Cross- selling?Cross-selling involves promoting the purchase of any item in addition to the main product. For instance, cross-selling can persuade a consumer who has already subscribed to your marketing tool to do so for your CRM.
Hence, Cross- selling is the way to pitch product in this scenario.
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1
Select the correct answer.
Stuart, an accountant, has just created a list of all the major expenses that his firm incurred in the previous month. He wants to find the smallest
expense that the business incurred. If Stuart is using the spreadsheet program OpenOffice Calc, which Subtotals function should he use after
selecting the necessary cells?
А.
SUM
В.
COUNT
C. MIN
D.
AVERAGE
Reset
Next
Edmentum. All rights reserved.
Type here to search
DU
A9x
Answers
Answer:
count
Explanation:
no explanation i got it right
Answer:MIN
Explanation: trust me
Think of a time when effective or ineffective communication affected your success at home, school, or work.
In paragraph 1, describe what happened, in detail.
In paragraph 2, explain how strong communication contributed to or could have improved the situation’s outcome. Be specific.
Answers
Answer:
Ineffective communication affected my success when I wanted to sell my skincare product to an Asian who did not really have a full grasp of the English language.
Explanation:
I experienced ineffective communication which was caused by a language barrier between me and an Asian woman to whom I wanted to sell a skincare cream. I tried explaining the benefits of the cream to her, but she seemed not to understand what I was saying. At the end of the day, she did not purchase the cream.
In order to sell skincare creams, a person must communicate the full benefits of such cream to a potential buyer since he/she might already have had something he uses before. If the woman had a strong grasp of the English language, it would have been easier for me to convince her to buy the cream as I would have employed persuasive terminologies that would appeal to her.
An example of ineffective communication was when I went to France for vacation and I tried communicating with someone in English but he didn't understand me.
Ineffective communication simply means a form of communication where the receiver can't understand the message and therefore the message wasn't conveyed properly.
An example of ineffective communication was when I went to France for vacation and I tried communicating with someone in English but he didn't understand me.
The communication was ineffective because we were both speaking different languages. It'll have been effective if we spoke the same language.
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your able to save $100 from your paycheck . how could you distribute the money between your 3saving goals above ?
Answers
Sadie is a reporter who has researched an in-depth article about the prevalence of mercury found in local fish. During her investigation she finds that although a few fish have been caught with high levels of mercury, for the most part, they are rare. Considering that Sadie’s organization needs to sell ad space, which title will she MOST likely pick for this article?
A.
No Cause for Alarm with Local Fish
B.
Few Fish Affected by Mercury, Study Finds
C.
Mercury Levels Not an Issue Here
D.
Toxic Ingredients in Local Seafood
Answers
The title that Sadie is most likely to pick for the article, considering that her organization needs to sell ad space, is B. Few Fish Affected by Mercury, Study Finds.
Why is the title appropriate ?The title of Sadie's investigation accurately portrays the rarity of local fish with high mercury levels. It puts forward an optimistic perspective by emphasizing the low incidence of mercury within these aquatic species, possibly sparking interest from advertisers and readers.
However, choosing option A which says No Need to Worry About Local Fish, may undermine concerns related to mercury poisoning risks in fish, hindering engagement from people and marketers alike.
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what is product curve
Answers
Answer: Product curves show the relationship between output and the quantity of a factor; they therefore have the factor quantity on the horizontal axis. Cost curves show how costs vary with output and thus have output on the horizontal axis.
3. What is the opportunity cost of our military spending?
Answers
Answer:
Today SIPRI estimated that global military expenditure in 2015 was $1676 billion, about 2.3% of the world's total Gross Domestic Product (GDP). Such high levels of spending frequently raise concerns as to the 'opportunity cost' involved in military spending—the potential civilian uses of such resources that are lost.
Explanation:
Hope this helps. Have a nice day!
Hey guys i dont know who to vote for plz give me suggestions and reasons why
Answers
Answer:
me ig im just trying to get more points and brainliest
Explanation:
also im nice :) when people are not rude to me
You are at the checkout counter at the local supermarket, use your debit card to pay for your groceries, and select "debit" when the cashier asks "Debit or credit?" Where does the money for this purchase come from?
Answers
Answer:
the Money comes from my savings account (Bank account)
Explanation:
the debit means that the money that we use is ours.
the credit means that the money is lent to us by the bank which we have gotten the card from. Choosing debit means that the money being spent comes from our own bank account.
Henry Company allocates overhead cost using a single plantwide rate of $80 per direct labor hour. Each product unit uses three direct labor hours and 2 machine hours. The overhead cost per unit is:
Answers
The overhead cost per unit for Henry Company, which allocates overhead cost using a single plantwide rate of $80 per direct labor hour, is $240.
What is a single plantwide overhead rate?The single plantwide overhead rate is the rate that a company uses to allocate all of its manufacturing overhead costs to products or cost objects where the activity-based costing system is not used.
The single plantwide overhead rate is calculated by dividing the total estimated manufacturing overhead costs by the total estimated direct labor hours or machine hours, as the case may be.
Data and Calculations:Predetermined overhead rate = $80
Direct labor hour per unit = 3 hours
Machine hours per unit = 2 hours.
The overhead cost per unit = $240 ($80 x 3)
Thus, the overhead cost per unit for Henry Company, which allocates overhead cost using a single plantwide rate of $80 per direct labor hour, is $240.
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I need the answer please help
Answers
As given that the taxable state income for the year is $70,000, the applicable tax rate is 5.5%, thus, the tax payable is $3,850.
What does a progressive tax means?A progressive tax is one in which the tax rate rises in proportion to the taxable amount. The term progressive refers to the manner in which the tax rate rises from low to high, resulting in a taxpayer's average tax rate being less than the person's marginal tax rate. The term can refer to either individual taxes or an entire tax system.
We are given that the taxable state income for the year is $70,000. Note that for this salary range, the tax rate of 5.5% is applicable.
Tax payable is computed as:
= $70,000 * 5.5%
= $3,850
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aurora Martinez (31) is filing as a single taxpayer. Aurora was the beneficiary of one of her great-grandmother's traditional IRAs. She passed away during the year and Aurora took a $3,000 total distribution from the account she then used the money to pay down her credit card debt.
Answers
Aurora was the beneficiary of one of her great-grandmother's traditional IRAs. Aurora Martinez (31) is taking money from the Individual Retirement Account(IRA) of her grandmother.
What is an Individual Retirement Account(IRA) ?
Individual Retirement Account(IRA)long-term savings account that individuals with earned income can use to save for the future and enjoy certain tax advantages.
The IRA is designed primarily for self-employed people who do not have access to workplace retirement.
There are annual income limitations that apply to deducting contributions to traditional IRAs and contributing to both IRAs.
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The complete question is:
Aurora Martinez (31) is filing as a single taxpayer. Aurora was the beneficiary of one of her great-grandmother's traditional IRAs. She passed away during the year and Aurora took a $3,000 total distribution from the account she then used the money to pay down her credit card debt.
Describe how sales and consumer-related legislation and regulations affect the delivery of customer service
Answers
Health and safety legislation affects customer service delivery as it requires staff in an organization to ensure the safety of themselves and others, and act responsibly.
There are many perspectives like Changes to tax regulations and rates can have a significant impact on a business. For example, a fall in the rate of corporation tax reduces the amount of tax that corporations have to pay on their profits.
Customer service staff who deal with customers should know about the impacts and effects of legislation and regulations that protect the consumer when buying goods and services.
Governments issue regulations related to environmental practices, employee practices, advertising practices, and much more.
Government regulations affect how companies structure their businesses, where companies decide to locate, how they classify their employees and thousands of other things.
Environmental regulations, intended to protect human health and the environment, generally result in higher production costs and lower productivity in firms, which can lead them to shift investment and production to less stringent locations.
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The cash account for American Medical Co. at April 30 indicated a balance of $89,775. The bank statement indicated a balance of $125,160 on April 30. Comparing the bank statement and the accompanying canceled checks and memos with the records revealed the following reconciling items:A. Checks outstanding totaled $31,540.B. A deposit of $18,000, representing receipts of April 30, had been made too late to appear on the bank statement.C. The bank collected $24,075 on a $22,500 note, including interest of $1,575.D. A check for $1,700 returned with the statement had been incorrectly recorded by American Medical Co. as $170. The check was for the payment of an obligation to Targhee Supply Co. for a purchase on account.E. A check drawn for $290 had been erroneously charged by the bank as $920.F. Bank service charges for April amounted to $70.Instructions1. Prepare a bank reconciliation. Refer to the Amount Descriptions list provided for the exact wording of the answer choices for text entries. "Deduct:" or "Add:" will automatically appear if it is required.2. Journalize the necessary entries. The accounts have not been closed. Refer to the Chart of Accounts for exact wording of account titles.3. If a balance sheet is prepared for American Medical Co. on April 30, what amount should be reported as cash?
Answers
Answer:
1. Adjusted bank balance $112,250
Adjusted cash balance $112,250
2.April 30
Dr Cash $24,075
Cr Note receivable $22,500
Cr Interest revenue $1,575
April 30
Dr Accounts payable - Targhee Supply Co $1,530
Cr Cash $1,530
April 30
Dr Bank service charges $70
Cr Cash $70
3. $112,250
Explanation:
1. Preparation of a bank reconciliation
AMERICAN MEDICAL CO.
Bank ReconciliationApril 30
Cash balance according to bank statement $125,160
Add Deposit in transit $18,000
Add Correction of bank error $630
Less Checks outstanding totaled ($31,540)
Adjusted balance $112,250
Cash balance according to company’s records $89,775
Add Bank collection of note and interest 24,075
Less Bank service charges ($70)
Correction of book error ($1,530)
Adjusted balance $112,250
2. Preparation of the journal entries
April 30
Dr Cash $24,075
Cr Note receivable $22,500
Cr Interest revenue $1,575
($24,075-$22,500)
April 30
Dr Accounts payable - Targhee Supply Co $1,530
Cr Cash $1,530
April 30
Dr Bank service charges $70
Cr Cash $70
3. Based on the bank reconciliation the amount that should be reported as cash will be $112,250
A bidding firm, A, is worth $27,000 as a stand-alone entity. A target firm, B, is worth $12,000 as a stand-alone entity, but $18,000 if it is acquired and integrated with Firm A. Several other firms are interested in acquiring Firm B, and Firm B is also worth $18,000 if it is acquired by these other firms. If A acquired B, would this acquisition create value
Answers
Answer and Explanation:
The computation is shown below:
In the case when A purchased B, so the value would be created for
= $18,000 - $12,000
= $6,000
This represents that if a Firm B purchased By firm A that values at $18,000 i.e. $6,000 more than the stand alone to firm B
Hence, the same is to be considered
The volatility of a non-dividend-paying stock whose price is $78, is 30%. The risk-free rate is 3% per annum (continuously compounded) for all maturities. Calculate values for u, d, and p when a two-month time step is used. What is the value of a four-month European call option with a strike price of $80 given by a two-step binomial tree. Suppose a trader sells 1,000 options (10 contracts). What position in the stock is necessary to hedge the traders position at the time of the trade
Answers
Purchasing 500.00 shares of the non dividend paying stock is necessary to hedge the traders position at the time of the trade
What is Stock hedging?Stock hedging means the act of buying investment which are designed to reduce the loss risk from another investment.
T = 4 months = 4/12 = 1/3 year
n = 2
t = T/n = 2/2 = 2 months = 2/12 = 1/6 years
u = 1.1303
d = 1/u = 1/1.1303 = 0.8847
p = (ert - d) / (u - d)
p = (e^3% x 1/6 - 0.8847) / (1.1303 - 0.8847)
p = 48.98%
Su = S0 x u
Su = 78 x 1.1303
Su = 88.16
Sd = S0 x d
Sd = 78 x 0.8847
Sd = 69.01
Suu = u x Su
Suu = 1.1303 x 88.16
Suu = 99.65
Sud = Su x d
Sud = u x Sd
Sud = 78
Sdd = d x Sd
Sdd = 61.05
Cuu = max (Suu - K, 0)
Cuu = max (99.65 - 80, 0)
Cuu = 19.65
Cud = max (Sud - K, 0)
Cud = max (78 - 80, 0)
Cud = 0
Cdd = max (Sdd - K, 0)
Cdd = max (671.05 - 80, 0)
Cdd = 0
Cu = [p x Cuu + (1 - p) x Cud]e-rt
Cu = [48.98% x 19.65 + (1 - 48.98%) x 0]e-3% x 1/6
Cu = 9.58
Cd = [p x Cud + (1 - p) x Cdd]e-rt
Cd = 0
Value of a four-month European call option = [p x Cu + (1 - p) x Cd]e-rt = [48.98% x 9.58 + (1 - 48.98%) x 0]e^-3% x 1/6
Value of a four-month European call option = 4.67
Since the trader has sold call options, he need to buy:
= (Cu - Cd) / (Su - Sd) * N
= (9.58 - 0) / (88.16 - 69.01) * 1,000
= 500.00 shares.
In conclusion, purchasing 500.00 shares of the non dividend paying stock is necessary to hedge the traders position at the time of the trade.
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How does the ipencil film explain the economics concepts of rational behavior and economic self intrest
Answers
The iPencil film explains rational behavior and economic self-interest by illustrating how the market works. The film shows how different participants in the market make decisions based on their individual interests.
What do you know about iPencil film?
iPencil is a documentary film that follows the journey of the Apple Pencil from concept to production. The film reveals the incredible engineering, design, and manufacturing process that goes into making the Apple Pencil. The film focuses on the development of the Pencil's unique features, such as its pressure sensitive tip, palm rejection, and tilt sensitivity. It also highlights the use of advanced manufacturing technologies such as CNC machining, injection molding, and laser engraving. The film dives into the story of the amazing people involved in the development of the Pencil and the passion they put into making the product. It offers an inside look at Apple's culture and the innovation that is behind the development of the Pencil. iPencil is a must-see film for anyone interested in the history and development of the Apple Pencil.
So, The iPencil film explains rational behavior and economic self-interest by illustrating how the market works.
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a. Using the information below, and assuming that you want to maintain your purchasing power from 2011, what nominal wage should you demand in each of the given years? Instructions: Round your answers to 2 decimal places. CPI Values and Nominal Wages YearCPINominal Wage (dollars)2011211.7$78,5202012213.5370902013223.82014221.1 b. Assume that your annual wage in 2014 was $82,920. This represents
Answers
Answer:
a)
Year CPI Nominal Wage (dollars)
2011 211.7 $78,520
2012 213.5 = (213.5/211.7) x $78,520 = $79,187.62
2013 223.8 = (223.8/211.7) x $78,520 = $83,007.92
2014 221.1 = (221.1/211.7) x $78,520 = $82,006.48
b) if you annual wage in 2014 was $82,920, it would be equivalent to (211.7/221.1) x $82,920 = $79,394.68 in 2011.
The CPI can be used to calculate equivalent dollars and works both ways, to determine past or future equivalencies.
Benjamin is a massage therapist who drives his car to clients, performing massages in their homes or even in their offices. He writes off the transportation expense at tax time. What is MOST likely Benjamin’s employment situation?
a. commission
b. hourly, working for salon
c. salary, working for salon
d. self-employed
Answers
It is MOST likely Benjamin’s employment situation option d. self-employed .
It is most likely that Benjamin is self-employed. This is because he is driving his own car to clients' locations and performing massages there, which suggests that he is working as an independent contractor or freelancer rather than as an employee of a salon or other company.
As a self-employed individual, Benjamin would be responsible for paying his own taxes, including self-employment taxes, and would likely be able to deduct expenses such as transportation costs on his tax return.
It is worth noting that the other options presented - commission, hourly working for a salon, and salary working for a salon - typically imply that the individual is an employee of the salon rather than self-employed.
In these scenarios, the salon would typically be responsible for providing the necessary equipment, scheduling appointments, and in some cases, reimbursing employees for transportation expenses.
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Human Resources and many other departments at Walmart will use the following as a form of business communication
Answers
Human Resources as well as many other departments at Walmart usually use Accounting as a form of business communication.
Human resources can be regarded as division of a business which carry out some functions such as;
finding and screening of employees. recruitment of employees.training job applicants.administering employee-benefit programs.This department overseas the employees affairs as well as their behavior.
Therefore, they use accounting as means of communication.
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A docent is an example of an on-site guide.
O True
O False
Answers
Answer:
yes a docent is an example of onsite guide
Most goods and services produced at home
Group of answer choices
are included in GDP while most goods and services produced illegally are excluded from GDP.
and most goods and services produced illegally are included in GDP.
and most goods and services produced illegally are excluded from GDP.
are excluded from GDP while most goods and services produced illegally are included in GDP
Answers
GDP excludes the majority of domestically produced products and services as well as the majority of illegally manufactured commodities and services. As a result, choice (C) is the right one.
What are goods and services?A good is a physical item that people desire or possess.
Consumers want services even though they are not tangible, physical goods. Frequently, a service can also be provided remotely.
Anything that people purchase and consume is referred to as "goods" or "services."
Products and services often work together. An individual who purchases gas for their vehicle, for instance, also pays for the processing and delivery of that gas.
In this situation, the gasoline is the product, and the services are processing and distribution.
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You purchased a 5-year annual interest coupon bond one year ago. Its coupon interest rate was 6% and its par value was $1,000. At the time you purchased the bond, the yield to maturity was 4%. Suppose you decided sell the bond after receiving the first interest payment and the bond's yield to maturity had just changed to 3% , what would your annual total rate of return on holding the bond for that year have been approximately?
Answers
Answer:
Bond purchase price
Face value (FV) = $1,000
Coupon rate = 6.00%
Number of compounding periods per year = 1
Interest per period (PMT) = 60.00
Number of years to maturity = 5
Number of compounding periods till maturity (NPER) = 5
Market rate of return/Required rate of return = 4.00%
Market rate of return/Required rate of return per period (RATE) = 4.00%
Bond price = PV(RATE,NPER,PMT,FV)
Bond price = $1,089.04
Bond selling price:
Face value (FV) = $1,000
Coupon rate = 6.00%
Number of compounding periods per year = 1
Interest per period (PMT) = $60.00
Number of years to maturity = 4
Number of compounding periods till maturity (NPER) = 4
Market rate of return/Required rate of return = 3.00%
Market rate of return/Required rate of return per period (RATE) = 3.00%
Bond price = PV(RATE,NPER,PMT,FV)
Bond price = $1,111.51
Return during one year = Bond selling price - Bond purchase price + Interest per period) / Bond purchase price
Return during one year = ($1,111.51 - $1,089.04 + $60) / $1,089.04
Return during one year = $82.47 / $1,089.04
Return during one year = 0.075727246
Return during one year = 7.57%
In which journal would a customer's partial payment on account be recorded?
Answers
Answer:
Its real account
Cash A/C.....Dr
Debtor A/C....Dr
To Creditors A/C....
recorded in the general journal. cash payments journal.
which of the following has become the least willing to sacrifice their environmental quality for some additional economic output? group of answer choices the european union command economies ohio china
Answers
The European Union (EU) has become the least willing to sacrifice their environmental quality for some additional economic output among the options given.
The EU has implemented various environmental policies and regulations to reduce its carbon footprint and protect the environment. It has set ambitious targets for reducing greenhouse gas emissions and promoting the use of renewable energy. The EU has also implemented the Circular Economy Action Plan, which aims to reduce waste and increase resource efficiency. Additionally, the EU has established a framework for sustainable finance to support sustainable investments and promote green growth. Overall, the EU is committed to promoting sustainable development and protecting the environment.
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a . Write the importance of public services in five points.
Answers
Answer:
1. public service help in mutual cooperation.
2.it help to get respect in society
3. positive thoughts out come in mind.
4.people can get more award and money
5.public service help to rid from the problem. like it if you think it was correct